Finally! After three long and tumultuous months, we are THRILLED to announce that we have triumphantly opened our doors to customers. While the experience will most certainly look and feel different for all of us, we can't begin to tell you how excited we are!
Before we go into the housekeeping details of how this will all work, we want to express our deep and heartfelt gratitude to all of you for your support and encouragement over these last few months. This was a scenario none of us could have ever imagined, and we have been truly moved by how quickly and enthusiastically all of you rallied around us. Thank you, thank you, thank you!
Now, on to the nitty-gritty:
We will be beginning with abbreviated hours and will be open Tuesday-Saturday from 12-5 to start, with the hopes of expanding in the coming weeks. We will continue to take phone, email and online orders for bookstore-bench pick up for those who still prefer contactless transactions, and for that we will need the early and later hours of the day as undivided attention to process those and, of course, days off to re-charge during what is still a stressful time.
We will be allowing only 6 customers in the store at a time, with a maximum of 3 groups, (e.g., 2,1,1; 3,2,1; 3,3). We will ask that you use the hand sanitizer we provide upon entering the store, and masks will be required at all times. Once inside, you'll see that we've placed Xs on the floor as visual cues to help with social distancing, and we've eliminated some of our "charming clutter" including our comfy chairs (not easily sanitized) to provide more space. As you look around the store, we ask that you browse with your eyes as much as possible, and be mindful of time if there are folks who are waiting to come in.
A couple of areas in which we will ask for your patience...orders are still taking a little longer than our pre-COVID speediness so please bear with us as we restock the store and get your special orders in. And the phone continues to ring off the hook (a good problem to have), but even though we will have two booksellers here at all times, with the addition of in-person customers, there may be a time or two when we can't get to the phone. Should that happen to you, please leave a message or try again.
So...here we go! We so look forward to greeting many of you over the coming weeks.
While you won't see them, we will all be smiling widely beneath our masks!!
Be well, stay safe and happy reading!